We encourage you to take a look through our FAQs, the description of each item on our shop page, and terms and conditions first. If you still have questions, please reach out to help@flowersfordreams.com.

After sign-off the day of your order, Flowers For Dreams does not accept liability if your goods are lost or damaged. Questions or concerns outside of this can be emailed to help@flowersfordreams.com or you may call the number below:
IL: (312) 620-1410 | WI: (414) 944-0826 | MI: (313) 230-0393

Charity work is a huge part of our business. Every bouquet benefits our amazing charities in each city! Checkout The Flowers For Dreams Foundation to learn more about our impact and which cause we are currently supporting: https://flowersfordreamsfoundation.org/.

If the date of your event changes, please contact us via email at help@flowersfordreams.com to confirm availability for your new date.

Cancellation policy
You may cancel your order up to 21 days before delivery/pickup to receive a 50% refund on your order.
For cancellations within 21 days of delivery/pickup, partial refund is not guaranteed and any refund will be at the sole discretion of Flowers For Dreams.
Please email our team at help@flowersfordreams.com immediately.

Adding or removing items from your order
After submitting your order, you will receive an email with a summary of your order. For any changes to your order, please contact help@flowersfordreams.com immediately.
Any additions to your order will require immediate payment. Any items removed from your order will be refunded to your original payment method once the order is final.
You may increase quantities or add additional items to your order up to 7 days before your pickup or delivery date. However, a decrease in quantities or removal of items needs to be made at least 21 days prior to that date.

Changing color palette
Color palette changes can be requested up to 21 days prior to pickup or delivery date and are subject to Flowers For Dreams discretion.

At this time we accept credit card payments online as our form of payment. No additional fees apply.

We also offer two installment plans through our payment processor, ShopPay:
• Pay in four interest-free payments every 2 weeks
• Pay in monthly installments up to 12 months (interest charges apply)

Select the ShopPay option on the "Payment" page during checkout.

The minimum value of this order must be $200 before tax & delivery.

In no event whatsoever shall Flowers for Dreams be liable for any special, indirect, incidental, or consequential damages related to the delivery & dropoff of this wedding decor, or anything resulting from it.

Due to the perishable nature of flowers, Flowers for Dreams may substitute flowers of similar value and/or color if and when conditions deem it necessary.

All final decor orders must be confirmed and finalized at least 14 days prior to your delivery date.

Delivery includes drop off to one address in our current service area.

A designated guest or relative is expected to receive and sign for your order upon delivery.

We cannot accept liability if your goods are lost or damaged after delivery “sign off” or pick up “sign off.”

All orders must be placed at least 7 days prior to your delivery date.

If your event is canceled for any reason, please provide a minimum of 21 days notice.

Cancellations requested more than 21 days in advance of the Event date may be subject to nominal fees to recover costs and expenses incurred. Any such changes, subtractions, or cancellations are not guaranteed.

For cancellations within 21 days of delivery/pickup, partial refund is not guaranteed and any refund will be at the sole discretion of Flowers for Dreams.

If the date of your event changes, please contact us via email immediately at help@flowersfordreams.com to confirm availability for your new date.

We recommend delivery or pickup the day of your event for maximum freshness. If your event is early in the morning, then we recommend the day before.

Delivery Dates
You can select any day of the week for delivery or pickup of your event flowers, aside from certain holidays: Valentine’s Day, Mother’s Day, Thanksgiving Day, and Christmas Day!
When you checkout, you will select your pickup or delivery date & time slot, as well as provide additional details on location, notes, and point of contact to receive your delivery.

Delivery Times
We guarantee delivery on your date in one of two windows: between 8am–12pm or 12pm–5pm. We take into consideration every specific requested time when routing deliveries, but are unable to guarantee a more specific delivery window at time of checkout.

If flowers are needed early in the day, we recommend setting up delivery for the day before your event.

Select your color palette to get started!

Vases are provided in house and we stray away from using customer items.

Yes, they are yours to keep! Self return to our shop nearest you is available for us to recycle the pieces for upcoming events and weddings as well!
Or, you can repurpose the vases within your home and fill them with future arrangements you may buy from our dailies business over on our website :)

Vase options are shown under each item on our shop page! The arrangements with multiple vase options include our small and large centerpiece options, coming in a white or gold vase.
All bouquets will be delivered in a clear glass cylinder vase to keep them fresh and hydrated!

Each department within our company—daily bouquets, self service weddings, full service weddings, full service events and self service events—are operated separately, so we are unable to cross between departments to coordinate routes and payments.

Self Service is designed to provide simplified service for any budget at any time. To do so, we are unable to promise specific varieties used, instead we incorporate a seasonal blend within your selected palette.

Once your point of contact signs off on your items, everything is yours to keep; you do not need to return them to us and we do not provide pickup services of the items.

We offer free pickup from our shop nearest you or drop off only to a single address for an additional cost. We do not provide setup or installation services through the Event checkout feature.

We currently deliver self service event flowers within our delivery zones nearest our Chicago, Milwaukee and Detroit studio locations. Check the zip code of our delivery locations (home, church, hotel, etc) when shopping after you've selected your color palette.

Yes! Don’t worry, you do not need to DIY your items! Self Service provides budget-friendly options, pre-made by our team of designers, safely packaged & ready for you to pick up or be delivered right to your door!

All of your items are custom made to your event, so we do not hold any samples in store. The photos provided on our shop page were made by our team to portray what you will receive on your day. For further images of our work, checkout our Instagram.

We strive to provide a quick and easy service for any customer interested in using Flowers For Dreams with any type of budget. To do so, self service is entirely online-based.

If you have further questions you cannot find answers to within our FAQs, shop, or terms & conditions, please reach out to help@flowersfordreams.com.

If you are interested in full decor service with a dedicated event consultant, please explore options starting at $1,000 at this page.

We accept orders up to 7 days before your pickup or delivery date, or (almost) as far in advance as you like! Order your self service event flowers today!

The minimum order for our self service events is $200. If your budget is over $1,000, you may wish to view the full range of styles, palettes and premium items available with our full service events.

We believe every size budget deserves beautiful event flowers! Even if your budget doesn't include full setup service, flips, and/or consultation, we make it easy to select seasonally available styles, and purchase them all at once on our site.

Take a look through our available items and color palettes on our event shop page and add them to your cart. At checkout, we will collect full payment, pickup and/or drop-off information, and the contact information of the person receiving your items.

That’s it! Your order is secured for your big day.

You will receive four different email notifications: one immediately following completion with a recap of your order, one with what to expect for follow-ups and further information, one 21 days before reminding you of your upcoming order, and a final reminder the day before your order pickup or delivery date.

We’ve always done our best to service any event size with no minimums.

As our company continues to grow within the event industry, this feature allows us to continue to take on events of any size each weekend.

If you have a budget below $1,000, we can help! Get started now…